Privacy Policy

PACOTE D’SONHOS UNIPESSOAL LDA, with NIF 510585337 and headquarters at Rua do Fojo nº 210 4410-535 Arcozelo / Vila Nova de Gaia, respects the privacy of data subjects and has developed this Privacy Policy in order to disclose its commitment and respect for rules related to privacy and personal data protection that it collects and processes in accordance with personal data protection legislation.


This Privacy Policy applies exclusively to the collection and processing of personal data carried out by PACOTE D’SONHOS UNIPESSOAL LDA in order to carry out the necessary activities to respond to Information Requests from data subjects and the Provision of Services by PACOTE D’SONHOS UNIPESSOAL LDA.



Personal data refers to any information, of any nature and support, including sound and image, relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more specific elements of their physical, physiological, psychological, economic, cultural or social identity.

PACOTE D’SONHOS UNIPESSOAL LDA only processes personal data that is strictly necessary to comply with legal and regulatory obligations, to establish, manage and execute contracts arising from its own activity, internal organization and management.



PACOTE D`SONHOS UNIPESSOAL LDA is the entity responsible for collecting and processing personal data from the USER, deciding the categories of data collected, the treatment of such data and the purposes for which they are used.



In the provision of services, PACOTE D’SONHOS UNIPESSOAL LDA processes several categories of personal data, such as: name, surname, contact details and others and, after obtaining consent, are treated in accordance with the law, including storage in databases that are properly secure and protected, and they are never used for any purpose other than the one for which consent was obtained.



The personal data collected by PACOTE D`SONHOS UNIPESSOAL LDA is intended for the provision of services by PACOTE D’SONHOS UNIPESSOAL LDA.



PACOTE D`SONHOS UNIPESSOAL LDA stores and retains data for a period that is sufficient and necessary for the purposes that motivated its collection and processing, however, the storage period varies according to the purpose for which the information is processed, and there may be legal regulations that require storage for a minimum time period, after which the data will be deleted.



Regarding the processing of their personal data, data subjects have the right to access, rectify, erase, restrict processing, data portability, objection, not to be subject to individual automated decision making, to withdraw their consent, and to submit complaints to the supervisory authority.

All rights, obligations and clarifications can be requested by email to or by post, to Rua do Fojo nº 210 4410-535 Arcozelo / Vila Nova de Gaia, Portugal.

These same channels can be used whenever you have any doubts regarding the treatment of personal data by PACOTE D’SONHOS UNIPESSOAL LDA or the information provided to you, as well as in case of questions related to the processing of personal data, or the exercise of your rights.

We will follow up on requests as soon as possible and in accordance with applicable legal requirements.



PACOTE D`SONHOS UNIPESSOAL LDA guarantees the security of personal data provided by adopting various technical and organizational security measures to protect personal data against their dissemination, loss, misuse, alteration, processing or unauthorized access, as well as against any other form of unlawful processing.


PACOTE D’SONHOS UNIPESSOAL LDA may use third parties for the provision of certain services, such as maintenance, technical support or marketing, and they may have access to some personal data, including the data necessary for the contracted purposes.

PACOTE D’SONHOS UNIPESSOAL LDA may disclose personal data to third parties provided that it has obtained the USER’s unequivocal consent or when:

The transmission is carried out in the context of compliance with a legal obligation, a decision by the National Data Protection Commission or a court order; or

The communication is carried out to protect the vital interests of the Data Subjects or any other legitimate purpose provided by law.

PACOTE D’SONHOS UNIPESSOAL LDA takes appropriate measures to ensure that entities that have access to the data are reputable and provide the highest